Frequently Asked Questions

  • Yes, in most cases, you can self-refer. Fill out the ‘Contact Us’ form to schedule an appointment or send us an email requesting an application.

  • Once you are an Auxilium client, you, your case manager, or guardian will submit your bills for Auxilium to make scheduled payments.

  • Yes! Auxilium makes sure your bills are paid on time. We follow a clear-cut process, track payments carefully, and stick to a set schedule to manage your money responsibly. When you become a client, we walk you through how everything works so you know what to expect.

  • Auxilium maintains a secure, encrypted database of our clients account records and submits to Social Security audits and reviews. Our clients will also have real-time access to this information as well.

  • To start the process, fill out a ‘Contact Us’ form or schedule an appointment to speak with one of our representatives.

    • Intake packets written in English

    • Spanish translator available..

  • Auxilium maintains a secure, encrypted database of our clients account records and submits to Social Security audits and reviews. Our clients will also have real-time access to this information as well.

  • The majority of our clients get their funds loaded into a secure chip debit card once a week.